Research practice · Meta
How a new research practice expanded strategic support and helped shape a global workplace portfolio.
This page is structured around what senior hiring leaders look for: the scale of the challenge, your mandate, how you created alignment, the choices you made, and the evidence that your work changed an outcome.
Several workstreams across the global workplace portfolio lacked dedicated strategic research. Product teams needed a stronger understanding of employee and manager needs—and a repeatable way to bring generative evidence into planning.
I established a 0-to-1 research program serving four previously unsupported workstreams, while partnering with product teams across the HR and People function.
I created foundational research roadmaps and a mixed-methods approach that increased generative-research capacity across the portfolio. The program connected individual studies to a larger view of employee services and workplace experience.
I led a large-scale survey study on infrastructure needs for return-to-office and hybrid work, translating employee evidence into implications for Meta’s post-COVID workplace strategy.
The program brought strategic research to four new workstreams, expanded generative capacity, and identified unmet needs that informed new features for manager and individual-contributor tools.
Building research influence requires more than delivering studies. It requires a service model, trusted relationships, and a clear connection between human evidence and the organization’s most consequential decisions.